About Us

HISTORY

The company has been in business since 1995, mainly as a gate automation company in the early years, installation of gate motors & Intercoms, trading as East Coast Appliances at the time. We soon moved on to fabricate our own gates, as outsourcing proved to be un-reliable and of poor quality.

Realizing a gap in the market, we were the first company in Durban, to provide a repair service and back-up to all makes of gate systems. This took us to a new level, becoming a definitive part of the business, and ultimately led to re-branding the business more in line with our new found identity and, “The Gate Doctor” was born, registered in 2002.    

Although we have been fabricating our own gates for years, it was apparent that within the broader market, we were perceived as a repair company only, and were often overlooked by people in the market for new gates. Once again, there was a need to re-market ourselves to promote the engineering aspect of the business. Changing an established brand (name) not being an option, it was decided to market the manufacturing aspect of the business under a more suitable name, as a department within The Gate Doctor.

During early 2018, the name “e-Gate Engineering” was decided on, through which we will promote and market the manufacturing component of The Gate Doctor, and products manufactured by the company is now branded with a welded on logo “eG8” pledging, that acceptable industry standards were maintained during the manufacturing process to ensure  product quality.

The company’s gates are designed to be cost-effective, without compromise to structural rigidity and mechanical integrity ensuring a smooth solid operation, necessary for gate and operator to function properly and reliable for many years. Our gates don’t just look good from a distance; up close the product embodies an appearance of quality, as it should when best practices is applied. Quality also does not have to come at an inflated premium, costing is computerized with precisely formulated calculations based on; minimum acceptable standards through quality materials and workmanship, sustainable cost to business with a market related mark-up, simply put “quality at an affordable sustainable price”.

There is no limit to design and styles that can be created, but to help with budget and ideas we have a comprehensive list of standard designs illustrated with specs and price, that will cover more than 90% of the average requirements. Ranging from basic-budget gates to Balau slated gates, decorative gates, commercial and industrial gates up to 12 M in length.  Bigger gates, not on the list can be made and quoted for.

The Company also specialises in the development of products for special applications including Telescopic gates, Reticulated sliding gates, Automated roof structures, Hydraulic tilt-up doors to name a few. We can assist clients, architects, developers and building contractors working towards solutions of challenging situations, from concept, design, manufacture, fitment and implementation to a functional working product. We will supply structural engineers report on designs, QCP’s etc. where required by the client.

STEEL FABRICATION

Manufacturing of mild steel gates & fencing, from small simple designs to big industrial gates including decorative wrought iron. We can manufacture anything that comes to mind.

                                            If it can be drawn, it can be made”             

We have perfected the art, by making our gates as light as possible but yet more rigid than the average gate, there for improving the wear on hinges and wheels, and extending the life span of the automatic operator.

Most of our sliding gates are supplied with the industrial flat-bar track although a bit more expensive than your average angle iron track, it offers durability and a smooth operation, but angle tracks are also available for lighter gates, and a cost effective alternative.

The design of our 130mm & 150mm U-Groove industrial wheels makes our large gates the smoothest and easiest to operate in the industry.

All gates are supplied with a minimum corrosion protection of (Zink coated) hot-dip galvanizing, and all products can also be powder coated or painted to specification on request.

INSTALLATIONS

We have dedicated installation grew’ s that handle the fitting of all electronic equipment such as gate and door operators, cabling, intercoms, cameras, electric fencing, etc.

All our installers is experienced and have been trained in-house to apply good installation practices such as laying cables at the correct depth, the right way to terminate wire ways into equipment/boxes when below or above ground, no joints underground, solid casting of motor base plates, all mountings to be plum and secure, etc. which will insure the best possible operation and life span of the equipment. We strive to always use the best products and materials on the market.

“It is not always a bad product, but very often a poor installation”

The No1 culprit that causes failure to the installation is bad, untidy cabling and junctions (whether it is the wrong cheap cable, no conduit to protect the fragile coms cable where necessary, no proper joint boxes, using the motor as a junction box or just sloppy rushed shallow cabling) this is the part of the installation that is time consuming and obviously costly and were most installers is trying to cut cost, but only at the expense of the client.

“Good workmanship and back-up is not the cheapest initially, but will save you money and frustration in time to come”

BREAKDOWNS (REPAIRS)

The Gate Doctor were the first in Durban to specialize in the repair and maintenance of all makes of gate and door operators (gate motors, garage door motors, Intercoms, CCTV, electric fencing, etc.) and has proven itself to be a leader in the industry.

We employ a fulltime customer service support staff to take your call, create a job card and insure that a technician will attend to the breakdown.

Job cards is kept for a minimum of one year and up to two years for each visit to site, so as to keep a decent record of repairs done and discussions with the client.

In this type of industry where the client is not always schooled in the trade it is of great importance to maintain a high level of integrity and honesty – our staff is reminded on a regular basis to treat our clients in a manner that they them self would like to be treated if the shoe were on the other foot

We insure our clients of the best possible advice at all times.

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